Who Should Attend?
  • Employees
  • Team Leaders
  • Managers

Resilience is about the positive adaptation by individuals despite their experiences of significant stress, change or adversity. Constant and persistent pressures can wear employees down, produce burn out, or negatively impact on emotional, physical and mental well-being. Employees who are more highly resilient are more productive and effective than employees who are stressed. Accessing and developing inner resilience provides opportunities for individuals to bounce back during challenging times and also strengthen leadership and management skills. It also increases an individual’s capacity to manage conflict and develop positive productive working relationships.

Implementing resilience building strategies in the workplace:
  • Lowers staff turnover
  • Reduces absenteeism
  • Increases productivity through improved working relationships
  • Lessens change resistance
  • Increases staff engagement to initiate change
Topics Covered:
  • Definition of Resilience
  • The Resilience Framework
  • Five Components of Emotional Intelligence
  • Changing our Perspectives
  • From Managing Stress to Building Resilience
  • Profile of a Resilient Employee
  • Profile of a Resilient Workplace
  • Developing Safety Net Processes
  • Mentoring & Coaching Techniques
  • Action Plan